Your Mission Deserves More Time. Let Us Handle the Digital Side

Outsource bespoke website and social media management for established nonprofits, social enterprises, and NGOs across Africa

Running a nonprofit is a full-time job. Your team works hard every day to make a difference. But maintaining a professional website and active social media channels on top of that? Without outsourcing digital services, that is where things often slip.

At First Web Foundation, we step in so you do not have to choose. We manage your digital presence while you focus on the work that matters most. And as a bonus, every rand, dollar, or kwacha you spend with us also helps a smaller nonprofit somewhere in Africa get online for the first time.

Is This Service Right for You?

This service is built for organisations that are already doing important work and are already well-established financially, but simply do not have enough hours in the day to keep up with their online presence. If any of the following sounds familiar, you are in the right place.

✔ Your social media goes quiet for weeks at a time.	✔ Your website has not been updated in months.
✔ You do not have a dedicated communications officer.	✔ You want a consistent online presence but lack the time.
✔ Donor or partner communications feel rushed.	✔ You want to focus on programmes, not platforms.

You do not need a big budget or a large team to work with us. You just need to be an established organisation ready to grow your online impact.

What We Do for Your Organisation

We offer a range of bespoke digital management services. Each one is tailored to the reality of running a nonprofit — tight timelines, lean teams, and limited resources.

📅  Content Creation & Social Media Scheduling We plan, write, and schedule posts for your social media channels — Facebook, LinkedIn, Instagram, X (Twitter), and more. Your platforms stay active and consistent week after week. No more last-minute scrambles or long stretches of silence. We work weeks ahead so your audience always has something to engage with.

💬  Audience Engagement & Community Management Your followers want to feel heard. We monitor your comments, direct messages, and mentions daily. We respond professionally, nurture relationships, and flag anything urgent for your team. This keeps your community active and shows potential donors and partners that your organisation is responsive and trustworthy.

📊  Performance Reporting & Strategy Optimisation Once a month, you receive a clear, plain-language report showing exactly what is working and what is not. We track reach, engagement, follower growth, and website traffic. Then we adjust the strategy based on the data — so results keep improving over time without any extra effort from your side.

🌐  Website Management (WordPress) We keep your WordPress site up to date, secure, and looking professional. This includes publishing blog posts and news updates, refreshing page content, updating images, maintaining plugins, and fixing broken links. Your website stays fast, clean, and credible — without pulling a single staff member away from programme work.

✉️  Email Newsletter Management A regular email newsletter keeps your supporters, donors, and stakeholders close. We write, design, and send newsletters on your behalf using platforms like Mailchimp or MailerLite. We also track open rates and click-throughs to keep improving every edition.

Not sure which services you need? Contact us, and we will help you put together the right package.

When You Work With Us, Others Benefit Too

Here is something most digital agencies will never say: part of the fee you pay us goes directly towards supporting smaller nonprofits across Africa.

First Web Foundation exists to bridge the digital divide. We give free digital tools, training, and website support to small nonprofits and social enterprises that cannot afford professional help. Running these programmes costs money — and that is where your organisation comes in.

When you hire us to manage your digital presence, you are doing two things at once. You are getting your own team the breathing room they need. And you are helping a grassroots community organisation in Malawi, Zambia, Zimbabwe, or South Africa get its first website off the ground.

That is impact without extra cost. No additional donation required.

Getting Started Is Simple

You should not have to jump through hoops just to get help. Here is how working with us looks from start to finish.

01	Get in Touch Fill in our contact form or send us an email. Tell us a little about your organisation and what you need help with.
02	Free Discovery Call We schedule a short call to understand your goals, your audience, and how active you want your channels to be. No pressure, no sales pitch — just a conversation.
03	Custom Proposal We put together a simple, tailored proposal with a clear scope of work and transparent pricing. You decide what fits your budget and your needs.
04	We Get to Work Once you are happy, we get started. We handle the day-to-day so you don’t have to. You receive regular updates and can reach us any time.

Why Work With First Web Foundation?

We are not a general-purpose agency. We are a nonprofit that lives and works in the same space as you. We understand the pressures, the limited budgets, and the unique communication needs of mission-driven organisations.

• We speak your language: We do not use technical jargon or make things complicated. We explain what we are doing, why we are doing it, and what it means for your mission.
• We are Africa-focused: Our team understands the African nonprofit context — from mobile-first audiences to culturally appropriate content across South Africa, Zambia, Malawi, Zimbabwe, Namibia, Botswana, Lesotho, and Tanzania.
• We are mission-driven: We are not here just to make money. We are here because we believe every organisation doing good work deserves a strong digital presence.
• Your data stays safe: We follow best practices in content management and access control. You stay in control of your accounts at all times.

You get real people: When you contact us, you speak to a real person who knows your account. No chatbots, no call centres.

Questions We Hear Often

---

Ready to Free Up Your Team’s Time?

Your team should not be spending their limited time on scheduling posts or chasing website updates. That is our job. Let us take it off your plate so you can get back to what your organisation does best.
Get in touch today.

There is no obligation, and our first conversation is always free.

Support the Work Behind the Work

First Web Foundation is a registered South African nonprofit (Charity Registration 234-604, NPO). We run on a mix of earned income and generous support from people like you. Every contribution helps us reach more communities across Africa.

💛  Make a Small Donation Even a small amount makes a real difference to a nonprofit in a remote community. Donate here →	▶  Subscribe on YouTube Watch free training videos designed for nonprofits with limited resources. Subscribe →
👍  Follow Us on Facebook Stay up to date with our latest news, resources, and community stories. Follow on Facebook →	🔗  Connect on LinkedIn Follow our LinkedIn page for sector news, updates, and partnership opportunities. Follow on LinkedIn →